
Patron Computer and Internet Access Use Policy
TERMS OF SERVICE AND ACCEPTABLE USE
Types of computer use at
the Library:
Adult public computers with filtered
Internet access
Location:
Adult Wing
Age: Adults age 18 and
older
Access to:
library databases, Internet searching,
MS Office® products
Youth public computers with filtered
Internet access
Location:
Youth Wing
Age:
Juveniles and young adults under age 18
Access to:
library databases, Internet searching, learning games, MS Office®
products
Wireless Access from Patron-Owned
Computers or Other Wireless Devices
Location:
Anywhere in the library and on library premises
Age: Adults
age 18 and older
Access to: library databases,
Internet searching, VPN and more!
Access to the Service
The Mathews Memorial Library (MML) is pleased to offer its patrons
Internet access as a free public service. Access may be
blocked, suspended, or terminated at any time for any reason
including, but not limited to, violation of the terms of this
policy, actions that may lead to liability for the Mathews Memorial
Library or the citizens of
Mathews
County, disruption of
access to other users or networks, and violation of applicable laws
or regulations.
All computers accessible to the public are equipped with technology
protection measures to filter or block Internet access to material
that is defined by the Code of
Virginia as child pornography (§18.2-374.1:1), obscenity
(§18.2-371) or harmful to juveniles (§18.2-390).
Requests to bypass the technology protection measure for
purposes of enabling access for bona fide research or other lawful
purposes must be made to authorized library personnel.
Acceptable Use Guidelines
Use of the service and any associated activities shall not violate
any applicable law or regulation or the rights of the Mathews
Memorial Library, the residents of
Mathews
County, or any third
party.
Use of the computers at Mathews
Memorial Library, requires that individuals be a registered patron
of the Mathews Memorial Library with designated computer use
privileges based on acceptance of the terms of this policy.
Temporary use is granted to non-patrons who produce a picture ID and
substantiating identification.
Patrons wishing to use a library computer must sign in at the
computer sign-up station using their own valid Mathews Memorial
Library patron ID card number prior to using the computer.
Children or young adults under the age of eighteen must have their
parent’s permission to use computers with Internet access at Mathews
Memorial Library. A signature by a parent or legal guardian on
the patron application will indicate the permission.
Users of library workstations are limited to two thirty-minute
sessions per day. However, if no one is waiting, the user will be
granted up to two twenty-minute time extensions for each session.
There are no time restrictions for wireless access.
Users are allowed to print electronic files or copy them to personal
media or media (diskette or CD-R) provided by the library. The
charge for printouts is $.10 per page. The charge for media is
$1.00 each. Printing services are not available from your
wireless device.
Users should be aware the library workstations and/or wireless
devices are located in a public place and may be viewed by other
people. Privacy and confidentiality cannot be assured.
Wireless Guidelines
Library staff is not to be considered experts or resources for
configuring personal equipment.
Users will be required to present appropriate identification and
enter a wireless encryption key on wireless-enabled device in order
to access the service.
Wireless service is available only during normal library operating
hours.
The Mathews Memorial Library assumes no responsibility for the
configurations, security or files on your laptop or wireless device
resulting from connecting to the service.
Unauthorized Use
Unauthorized use of the Internet Access Service will result in the
loss of access privileges. Parental notification may be sent
if a child under age of 18 violates guidelines. Restoration of
privileges may be requested after one year. The following are
prohibited:
Illegitimate Use of Internet Services
Using another person's library card, or other forms of
misrepresentation to gain access to library workstations or wireless
service.
Personal Software
Using or installing personal software on library workstations.
Spamming and Invasion of Privacy
Sending of unsolicited bulk and/or commercial messages over the
Internet using the Service or using the Service for activities that
invade another's' privacy.
Intellectual Property Right Violations
Engaging in any activity that infringes or misappropriates the
intellectual property rights of others, including, but not limited
to, patents, copyrights, trademarks, service marks, trade secrets,
or any other proprietary right of any third party.
Obscene or Indecent Speech or Materials
Using the Service to advertise, solicit, transmit, store, post,
display, or otherwise make available obscene or indecent images or
other materials deemed inappropriate as defined in any local, state,
or federal statute. Mathews Memorial Library will notify and
fully cooperate with law enforcement if it becomes aware of any use
of the Service in any connection with child pornography or the
solicitation of sex with minors.
Defamatory or Abusive Language
Using the Service to transmit, post, upload, or otherwise make
available defamatory, harassing, abusive, or threatening material or
language that encourages bodily harm, destruction of property or
harasses another.
Disruption of Other Library Patrons
Accessing any sound, visual or other type of file that may disrupt
other library patrons.
Forging of Headers
Forging or misrepresenting message headers, whether in whole or in
part, to mask the originator of the message
Hacking
Accessing illegally or without authorization computers, accounts,
equipment or networks belonging to another party, or attempting to
penetrate security measures of another system. This includes any
activity that may be used as a precursor to an attempted system
penetration, including, but not limited to, port scans, stealth
scans, or other information gathering activity.
Intentional Damage
Damaging or attempting to damage any Mathews Memorial Library
computer equipment or software.
Distribution of Internet Viruses, Trojan Horses, or Other
Destructive Activities
Distributing information regarding the creation of and sending
Internet viruses, worms, Trojan Horses, pinging, flooding,
mail-bombing, or denial of service attacks or like matters.
Consuming Excessive System Resources
Obstructing other people’s work by using excessive bandwidth or any
other activity that disrupts the use of or interferes with the
ability of others to effectively use the Service or any connected
network, system, service, or equipment.
Facilitating a Violation of this Agreement of Use
Advertising, transmitting, or otherwise making available any
software product, product, or service that is designed to violate
this Agreement, which includes the facilitation of the means to
spam, initiation of pinging, flooding, mail-bombing, denial of
service attacks, and piracy of software.
Export Control Violations
Transferring of technology, software, or other materials in
violation of applicable export laws and regulations, including but
not limited to the U.S. Export Administration Regulations and
Executive Orders.
Other Illegal Activities
Using the Service in violation of applicable local, state and
federal laws and regulations, including, but not limited to,
advertising, transmitting, or otherwise making available ponzi
schemes, pyramid schemes, fraudulently charging credit cards,
pirating software, or making fraudulent offers to sell or buy
products, items, or services.
Children & the Internet
Parents or guardians must sign application to allow children under
age 18 to use the library’s computers.
Children with permission will receive a library card indicating
parental consent. This card must be presented each time
to use the library’s computers with Internet access.
Juveniles and young adults under age 18 are allowed to use only the
public access computers located in the Youth Wing of the Library.
Parents are responsible for monitoring their child's use and
selection of all library materials and services, including the
Internet on the Library's workstations.
Parents are responsible for ensuring their child understands and
abides by the terms of this policy.
Wireless access is not permitted for children under age 18.
Staff Assistance:
Library staff will assist patrons with computer and Internet use as
time permits. Staff assistance is available primarily to help
patrons with computer functions that carry out the library’s mission
of providing access to information. Formal computer
instruction may be provided at designated times. Trained staff
may not be available at all times and cannot be considered “experts”
Rights of Patrons:
The standards of the Board of Trustees of The Mathews Memorial
Library for traditional library media shall apply to electronic
media as well, Including the Internet. Library staff will
treat the contents of electronic files as private and confidential.
Applicable Federal and Virginia laws as well as policies of MML will
govern any inspection of electronic files, and any action based upon
the inspection.
Notice of Policy Violations
The Mathews Memorial Library requests anyone who believes that there
is a violation of the Patron Computer and Internet Access Use
Policy to notify the staff immediately or direct the information
to:
staff@mathewslibrary.org.
Mathews Memorial Library does not monitor information accessed
through the Internet and cannot warrant that the information is
accurate, authoritative, complete or inoffensive. All users of this
service agree to hold Mathews Memorial Library harmless from any and
all claims, losses, damages, obligations, or liabilities, directly
or indirectly relating to the use of the online catalog, the
Internet, or the databases, software, and hardware provided by
Mathews Memorial Library caused thereby or arising there from. In no
event shall Mathews Memorial Library have any liability for lost
profits or from indirect, special, punitive, or consequential
damages or any liability to any third party, even if the Mathews
Memorial Library is advised of the possibility of such damages.
Updated 7/19/2007


Disruptive Behavior Policy
The mission of the Mathews Memorial
Library is to provide the highest quality library services to
fulfill the informational, educational, recreational and cultural
needs of the citizens in the dynamic and changing community of
Mathews and further, to recognize changes that occur in the
community and to adapt these changes to the delivery of
people-oriented library services.
Disruptive Behavior is any
activity which endangers the perpetrator or others, interferes with
the library business of other patrons or staff, or is illegal.
This may include any activity which results in harm to library
equipment or services.
A patron who is disruptive will be
notified that the behavior is inappropriate. If the behavior
continues, the patron will be asked to leave the library. If
the patron refuses to leave, local law enforcement officials will be
called. Disruptive behavior on the part of a library patron
may result in the suspension of an individual’s library privileges
for a length of time to be determined by the Library Director.
Revised 4/10/2006


Policy on Unattended Children
The
Mathews Memorial Library is not responsible for unattended children.
The library expects that children under age ten will be accompanied
at all times by their parent(s) or an adult responsible for them.
If there are unattended children, who are under age thirteen, in the
library at closing time who have no way to return to their homes or
who are waiting for their parent(s) or a responsible adult to pick
them up, staff will try to contact the children’s parents or
guardian by telephone. If the children’s parent(s) or guardian
can not be reached by phone, staff will notify the Mathews Sheriff’s
Office of an unattended child at the library. Library staff
will not provide transportation for library patrons, nor will staff
be responsible for children after hours.
Revised 5/30/2006


Library Loan
Policy
-
Loan Periods
-
Renewals
Two renewals may be made on most materials,
unless they are on reserve for other patrons.
There are
no renewals on New Books. Renewals may be made in
person, by calling the library or by accessing your account
through the online
catalog.
-
Overdue Fines
-
5 cents a day per overdue
item with a maximum fine of $10.00 per item. Library
privileges are suspended when fines reach $10.00.
-
When an item is 4 weeks
overdue, the library will send an overdue notice.
-
When an item is 8 weeks
overdue, the library will send a second overdue notice.
-
When the item is 12 weeks
overdue, the patron will be charged replacement cost and the
patron's library privileges will be suspended until the
account is cleared.
-
Fines for overdue
Interlibrary loans are accessed at $1.00 per day.
-
Replacement Fees
- Library cards - $1.00
- Fees for damaged books or
equipment - To be assessed by staff
- Lost books or other
materials - Cost of item
- Failure to pay for lost,
unreturned or damaged materials will result in suspension of
library privileges.
Materials that have been checked
out may be reserved in person, by telephone, or through our
online
catalog.
When the materials are available, the patron will be notified by
phone or email.
-
Request
Materials
-
Materials not available in
the Mathews Memorial Library's collection may be requested
either in person by filling out a Materials Request Form at
the circulation desk or
online.
-
Requests for materials will
be processed by the staff as soon as possible.
-
The library may either
purchase the requested item or borrow it from another
library via the inter-library loan system.
-
There are no patron charges
for inter-library loans but requests may take as long as two
weeks or more to fulfill.
-
Audio books, videos and
titles published within the last year are generally not
available through interlibrary loan request.
-
You must be a registered
library patron to request materials.
Revised 5/30/2006


Videocassette and DVD Checkout Policy
-
A valid Mathews Memorial Library patron ID card is required.
-
Juveniles and young adults (age 0- 17) must have permission from
a parent or guardian to check out videocassettes and DVDs.
-
There is no borrower's fee for the loan of videocassettes or
DVDs for a two-day checkout period. The fine for each
overdue videocassette will be $.05 per day with a $10.00 maximum
fine! There is a limit of two renewals for each
videocassette.
-
The borrower may not have more than six videocassettes or DVDs
checked out at one time.
-
If the library is closed, videocassettes or DVDs may be placed
in the book drop for return.
-
Replacement cost for a damaged videocassette or DVD will be the
actual cost.
-
The library assumes no responsibility for damage caused to a
borrower's VCR or DVD player while using a videocassette or DVD
belonging to the library.
-
Videocassettes must be rewound before returning.
-
Responsibility for a child's selection rests with the parent.
-
We appreciate your cooperation in helping us keep
our collection in good condition for all to enjoy.
Revised 5/30/2006


Collection
Development
Policy
I. General Policy
The purpose of this policy is to
provide the Mathews Memorial Library an institutional framework
concerning the acquisition of library materials. Through the
use of this policy and thoughtful review of potential library
materials, the Library will strive to provide the community with
various types of media containing valuable information and a wide
choice of quality literature.
General Boundaries of the Collection
The Library will acquire materials
for the collection that serve the interest and informational needs
of Mathews citizens. Currently, the collection stands at
34,000 items including all media. Due to strong public
support, the Library has been able to grow at an annual rate of
approximately five percent per year. The continued growth of
the collection will reflect the broad range of interest and needs of
our community, and the different educational levels will be
addressed through the implementation of this collection policy.
II. General Priorities and Limitations
Governing Selection
Forms of Materials Collected/Excluded
In this age of technological
advancement, it is important that the library provide information in
different mediums. With this in mind, the library offers its
patrons a wide variety of choices and formats. Print formats
include fiction and nonfiction books, periodicals, as well as local,
national and international newspapers. Print reference
materials are a very important part of the library collection and
will be purchased on a regular basis.
Books on tape and CDs serve a wide
variety of ages and are increasingly popular. The acquisition
of items in these formats will also be purchased on a regular basis.
Materials will only be excluded from
consideration if they do not provide a reasonable value-added or
financial return on their purchase. The professional staff
will make these collection decisions.
Languages, Geographical Areas
Collected/Excluded
The overwhelming majority of Mathews
citizens are English speaking. Because this is the case, that
will be the priority in our collection development. However,
there is a small but growing population of Hispanic citizens whose
needs should be addressed. By beginning to build-up a portion
of the collection directed at these citizens, we will be able to
better meet their needs.
There is a deep interest in our
patrons about local and regional history/culture, and these
interests will be reflected in the collection development process.
Chronological Periods Collected/Excluded
It is the aim of the Library to keep
the collection as “up-to-date” as possible. Given that many of
our patrons are reading for enjoyment, it is important to maintain a
collection of the latest and most popular fiction books. The
same should be true for the fiction collection we maintain for our
younger patrons. It is important that they have access to
popular titles.
In the non-fiction section, the
Library will concentrate on those materials that have a particular
appeal to our patrons. Examples of such would be books on the
marine environment, restoring old homes, gardening and home
entertaining. These books should be reconsidered occasionally
to ensure the accuracy and relevance of the information they
contain.
Books that should be preserved
regardless of copyright date are those that hold some other
historical value, particularly those that have to do with the
history of Mathews County and its surrounding areas.
Duplication of Materials
The purchase of duplicate materials
will be carefully considered. Given the limited funds
available, multiple copies of a book should only be purchased if
there is an overwhelming public interest in a title. When this
is the case, paperback copies will be considered as an option.
It is important to balance the budgetary needs of the institution
with the organizational mission to provide patrons with what they
want. This should not be done at the expense of the Library’s
greater collection “integrity.”
Funding Consideration
The most important funding
consideration for the Mathews Memorial Library is the question of
“integrity.” Patron interests and needs are important and must
be balanced using available funds. Careful consideration
should be maintained when deciding how to spend the money of
benefactors and taxpayers. With the greater good in mind and a
balanced collection the goal, collection and funding decisions lie
at the heart of the library mission.
Regional, National and Local Cooperative
Collection Agreements
It is the policy of this institution
to enter into those cooperative agreements that will prove
beneficial to our patrons. Examples of these are well thought
out regional interlibrary loan programs and participation in the
“Find-It-Va” online database program that is made available through
the Library of Virginia. Any program that may provide literary
or educational benefit to our community should be examined for
compatibility with the mission of the library. If found to be
beneficial, participation in that program should be pursued.
Legal, Regulatory and Policy Requirements
of the Institution
The County Board of Supervisors
appoints a library governing board of trustees consisting of
members. The Board of Trustees is granted all powers
necessary for the management and control of a free public library
system. The members have control of the expenditures of all
money available to the Library, and their decisions will be made in
accordance with local, state and national law.
III. General Collection Practices
Collection Responsibilities and Selection
Procedures
The Board of Trustees is legally
responsible for the selection of all materials for the public
library. The Board delegates this responsibility to the
library director.
Gifts Policy
The Mathews Memorial Library
encourages gifts of materials or currency from groups and
individuals in any form. These gifts must meet collection
development policy guidelines before being put in the collection.
Gifts donated become the property of the Library. The Library
retains the right to dispose of unneeded materials or gifts by
selling, exchanging, giving away or disposing of the donation.
The Library cannot be responsible for
the appraisal of gifts for income tax or other purposes.
Collection Maintenance
Weeding and withdrawal are important
aspects of the collection development policy. The director and
staff are responsible for the timely deselection of the collection.
Criteria for weeding are based on
content, condition and use patterns of library materials.
Items that are outdated, superseded, obsolete or inaccurate will be
weeded. Careful examination will be given to materials older
than three years in the fields of science, health, medicine,
finance, law and inter-related topics. Items that are worn,
books whose pages are torn, soiled or missing or with broken spines,
torn covers or frayed bindings will be weeded from the collection.
These items may be considered for binding or repair if the expense
is minimal in light of replacement costs. Materials not
circulated for three to five years, unused duplicates, subject not
within the scope of collection policy or unneeded volumes or sets of
books will be deselected.
Complaints and Censorship
Mathews Memorial Library tries to
provide free access for the public to all points of view as long as
budget, space and availability of materials will allow. Items
will not be included or excluded in the collection because of
political views, language; controversial content; the race,
religion, or nationality of the author or other responsible party;
or the approval or disapproval of an individual or group. The
Library will attempt to impartially select materials that represent
a wide range of views.
When a complaint is made, the
following procedure is to be followed by staff:
Listen calmly and courteously to the
complaint. Remember the person has a right to express a
concern. Communicate with complainant to explain the need for
diversity in library collections and the use of library resources.
In the event the person is not satisfied, advise the complainant of
the library policy and procedures for handling reconsideration of
materials. If patron continues to object to any item in the
collection and wants to have the item formally reconsidered, the
following procedures will be followed:
-
A “Request for
Reconsideration of Materials’ form must be completely filled
out.
-
The Library director
will consult with the Library staff concerning the request.
The results of this consultation will be shared in writing with
the patron in a timely manner.
-
Appeals are then
sent to the Library Board of Trustees who will examine the case
in conjunction with the Director in a timely manner, given time
to become familiar with the materials if necessary. The
results of the Board hearing will then be shared in writing to
the patron.
Revised 6/12/2006

John Warren Cooke Conference
Center
POLICY AND GUIDELINES
OVERALL POLICY
The Mathews Memorial Library
maintains the John Warren Cooke Meeting Room for the use of all
Mathews residents. The room has two main functions: to accommodate
programs sponsored by the library and to serve as a community
meeting room. The Library is a cultural and educational center for
our county, and offers this room as an ideal place for the
interchange of ideas.
GUIDELINES FOR USE OF THE JOHN WARREN COOKE ROOM
The room has a total capacity of
approximately 50 people, but can be divided into two separate rooms
for smaller meetings. The room is open to the general public
by reservation, on a first come first serve basis. Reservations for
its use may be made by calling the Library at 725-5747.
Tables and chairs, projector, screen
and a wireless Internet connection are available for patron use. The
room also contains a small kitchenette with a sink and coffee maker.
Meetings should be planned for normal
library operating hours which are as follows: 9:00 AM - 5:00 PM,
Mon., Tues, Wed, & Fri.; 9:00 AM - 8:00 PM on Thursday. 10:00 AM -
2:00 PM on Saturday and 1:00 PM - 3:00 PM on Sunday. If meetings
must be held after library hours, special arrangements may be made
by contacting the Library Director.
Groups using the meeting room will be
responsible for returning the room to its original furniture
arrangement and state of cleanliness. Groups will reimburse the
library for any cost associated with loss, damage or extra cleaning.
Alcoholic beverages are not allowed
in the library at any time.
The meeting room is intended
primarily for nonprofit groups or organizations. Commercial
organizations or individuals may use the meeting room, but will be
charged a fee of $10.00 per hour for a small meeting room or $20.00
per hour for the large room.
Any plans for decorations or storage
of material prior to a meeting, must be approved in advance by the
library director.
Groups using the meeting room are
held responsible for keeping meetings quiet and orderly. The library
is not responsible for injuries occurring during use of the meeting
room.
For
more information call the library and ask to speak to the library
director.
Revised 5/30/2006
When preparing work for external publications
or on the Internet, it is the practice of the Mathews Memorial
Library to seek parental permission before including a minor’s
photograph.
Names of minors are never used when
placing photos on Internet publications.
Should the library wish to include a
minor child’s photo in conjunction with any library project, the
library requires a signed
parental permission form.
Revised 9/18/2007

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